CitadelITS
Helpdesk Page

In order to reach out to our world-class technical support you only need to do one of two things – Call or Email Us. A ticket will be created and our help desk technician will begin to diagnose and resolve your issue.

Email: helpdesk@citadelits.com
Call: (786) 756-5675

FOR ROUTINE ISSUES

Please send us an email with full information about your issue. Use this for routine technical support requests.

For all other inquiries please use the information and form on our site’s main Contact Us page.

CALL US AT
(786) 756-5675

FOR HIGH PRIORITY ISSUES AND AFTER-HOURS ISSUES

For all other regular inquiries please use the information and form on our site’s main Contact Us page.

REMOTE ACCESS

USE THIS LINK IF DIRECTED BY A SUPPORT TECHNICIAN

You receive the benefit of remote Help Desk support. If you’ve been directed here by a support agent, please follow their instructions.

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